Frustatingly for this particular INQ hack, Orange UK's servers appear to have been on the blink all day. This is very definitely affecting customer support but it's hard to gauge if anything else has gone missing.
One of the advantages of being an Orange mobilesubscriber, for example, is that in theory you should be able to log onto the web site and view your mobile phone bill. However, Orange's servers have been coming up with a variety of reasons why they can't actually show any such useful information. The final message circa 6pm this evening was, "Sorry. Unfortunately we are currently experiencing a technical problem. Orange are aware of the problem and are working to resolve it. Please try again later." Previously the system had been coming up with all manner of lame excuses including the usual stand-by of 'file not found'.
The INQ had been putting it down to problems at its own ISP but this final message appears to be a confession. Hopefully by Monday morning everything will be back to normal.